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Direct Activation to Social Platforms

Upload a ready-to-use PII-based audience for immediate activation in social platforms

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Written by Juan Sebastian Franco
Updated over 3 months ago

Key Differences: Enhanced First-Party Data vs. Direct Activation

When building a segment in Loop, you have two main approaches. In one, you collect data through streaming or batch methods (see What Types of Data Sources Are Available in Loop). In that process, Loop applies data enhancement—modeling details like demographics, hobbies, interests, and purchase behaviors—to your basic data (cookie IDs, MAIDs, IPs, emails). This enhanced data lets you build sophisticated audiences with deeper insights.

The second approach is a custom upload for direct activation. Here, you bring in a ready-to-use audience from external sources. In this case, your data is uploaded "as-is" with no additional enhancement by Loop algorithms. It is stored temporarily for immediate activation and cannot be enriched with third‑party data or reused in future campaigns.

Unused direct activation audiences will be discarded after 30 days and can't be reused, or included within Mix & Match audiences.

Below is a table summarizing the differences between the two approaches:

Feature

Collected & Enhanced First‑Party Audience

Custom CSV Upload (Ready‑to‑Go Audience)

Data Processing

Undergoes data enhancement to add detailed insights

Uploaded as-is, without any additional processing

Data Source

Collected via streaming or batch methods

Supplied externally via CSV upload

Enhancement

Enhanced with demographics, behaviors, and more

No enhancement; remains basic data

Reuse

Can be stored and reused for multiple campaigns

Stored temporarily; cannot be reused after activation and can't be included in Mix & Match Audiences

Activation

Activated after processing; eligible for further segmentation and third‑party expansion

Activated immediately; expires after 30 days if not used

Example Use Case

A car dealership wants to retarget potential buyers who recently requested test drives in social media. They receive a file from their CRM containing customer emails and phones. Instead of waiting for data collection and enhancement, they hash the data, and upload the list as a custom audience in Loop. This allows them to immediately activate a campaign targeting these users with special financing offers before they make a final purchase decision.

Steps to Upload a File for Direct Activation

  1. Go to Segments

    • In the Loop dashboard, open the Segments section.

  2. Select Custom Segment Upload

    • Click Create Segment and choose Direct Activation.

  3. Upload Your File

    • Select and upload your audience TSV file.

  4. Set a Name

  5. Parse Columns in the UI

    • Map the required fields (e.g., phones, email) so the system correctly interprets your data.

  6. Click Import

  7. Click Activate Externally

    1. We recommend activating your audience right away. You may choose to do it later, but remember: any unused file will be automatically deleted after 30 days.

  8. Select a seat from a supported platform

  9. Click Share

The file must be in TSV format (Tab Separated Values) and the columns must be hashed using SHA-256.

Why should my data be already hashed?

We require SHA256-hashed data to ensure compliance and avoid storing your clients' personal information on our servers. SHA256 is a secure encryption method that protects personal identifiers.

Supported Fields

Recommended File Name

Description

Variable Type

emails

Hashed emails

String (SHA-256)

phones

Hashed phone numbers

String (SHA-256)

Supported Platforms for Activation

Platform Name

Prerequisites

Google Ads

- Must have a previously connected Google Ads seat.
- The Google Ads seat must be enabled for Customer Match.
- Failing to meet Google’s Customer Match policy will result in an error during activation. Read more here.

More platforms will be added as support expands.

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