If your data is not showing up after activation, follow these steps to identify and resolve potential seat connection issues.
Issue: Data Not Showing 48 Hours After Activation
Step 1: Confirm Seat Status
Navigate to the Seats section in Loop.
Check the status of the seat:
If the seat is not active, complete the corresponding steps in the related guides:
Step 2: Contact Your Account Manager
If the seat is active but data is still not appearing, reach out to your Account Manager for personalized support and troubleshooting assistance.